Why Attend
Operational risks such as process failures, human error, system breakdowns, supply disruptions, fraud, and regulatory breaches can significantly impact performance and reputation. Organizations need practical frameworks to identify threats early, strengthen controls, and respond effectively when issues arise. This course equips participants with tools to assess operational risk, implement mitigation strategies, improve resilience, and support sustainable operations.
Course Methodology
This course uses an interactive and practical approach through presentations, case studies, risk workshops, group discussions, scenario analysis, control assessments, and real workplace examples.
Course Objectives
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Understand the principles of operational risk management
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Identify key operational risks across business functions
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Apply risk assessment and prioritisation methods
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Design effective controls and mitigation plans
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Improve incident response and business continuity readiness
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Monitor risk indicators and operational performance
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Strengthen governance and accountability frameworks
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Build a proactive risk culture across the organization
Target Audience
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Risk Managers
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Operations Managers
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Internal Auditors
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Compliance Professionals
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Project Managers
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Business Continuity Teams
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Anyone responsible for operational control and resilience
Target Competencies
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Operational Risk Management
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Risk Assessment
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Internal Controls
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Business Continuity
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Incident Management
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Governance Awareness
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Problem Solving
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Continuous Improvement
