Why Attend
Organizations achieve better results when employees have the right skills, clear expectations, and continuous support to perform at their best. Job proficiency and performance management help improve productivity, strengthen accountability, and develop employee capability. This course provides participants with practical tools to manage performance, build competence, coach employees, and create a culture of continuous improvement.
Course Methodology
This course uses an interactive and practical approach through presentations, case studies, role plays, group discussions, coaching exercises, practical templates, and real workplace examples.
Course Objectives
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Understand modern performance management principles
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Define performance standards and job proficiency requirements
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Apply adult learning concepts to workplace development
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Design effective training and capability-building plans
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Conduct professional appraisals and performance reviews
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Use coaching and feedback to improve results
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Manage underperformance constructively
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Build high-performance workplace cultures
Target Audience
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HR Professionals
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Managers and Supervisors
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Team Leaders
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Learning and Development Staff
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Performance Management Officers
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Department Heads
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Anyone responsible for employee performance and capability development
Target Competencies
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Performance Management
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Coaching Skills
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Employee Development
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Competency Management
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Appraisal Skills
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Feedback Delivery
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Problem Solving
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Leadership Skills
